FAQ
Online Store
Your purchases will be delivered to your door – home or office. Fit your pieces in the luxury of your home.
Anything you want to exchange or return then just book the courier and the clothing will be delivered back to us. Then we credit your credit card accordingly
5 days from when your budget has been cleared into the Tweak ‘n Style account.
5 days your budget will be back in your bank account once we have received your returns.
Absolutely, but please understand you will have to pay for additional courier fee.
What size are you normally? That is the size you should order
S/32; M/34; L/36; XL/38; XXL/40; XXXL/42
Absolutely, a consultation fee is R 995.00 and is 45min long and can be done in the comfort of your home.
Packages
A consultation a month to suit your calendar.
Shopping experiences may be with your consultant or without.
Fittings may be virtual or face to face.
Once the agreement is in place it will be valid for 365 days and not available for cancellation for that year after the first fitting has taken place.
This service does not include shopping budget – every 3 months Tweak ‘n Style will shop for you; each package has an allocated budget – that budget is expected to be in the TNS account before the shop takes place.
Should a payment not be made the service will not be refunded for the past months however all services paid for can be expected by the client.
The purchase of products are at clients discretion.
The hair, skin, makeup and bra offering is for educational purposes – should you not want anything from our collaborations – that is your decision.
CONSULTATIONS
Register, login, choose your consultant, choose your service, pay for your service, TNS will be notified and will contact the consultant – the consultant will be in touch to schedule your consultation to suit your diary.
Yes absolutely, book a box is R 595.00 and this includes courier for returns and exchanges – this service is only available for those who book and confirm a consultation service.
Of course, should you decide that your consultant is not a fit, please know that we would like to know if there is any specific reason for your decision.
1 month is acceptable with notice please.
Every 3 months you can expect a consultant will shop for you – this is an established budget allocation based on your package – this budget must be paid upfront in the month of your shopping experience – you will be notified of when that budget is due and when you can expect your shopping delivered.
COURSES
Contact us and we will send you the registration forms, invoice and you are in.
3 months, once a week, 2 hours a week.
No. it is not necessary for an accreditation however we do offer a Tweak ‘n Style certificate of completion and attendance and that you are qualified as a Tweak ‘n Style image consultant.
Yes of course however once the payment of the course is complete, you are registered and have had your first class, no course fees can be refunded.
Every class has a project – it is invaluable that you put into practice what you learn.
CREATE?
It is a 3 month course where we will no only teach you how to build your own line but also actually build your line from sketch to store.
Every line is different but you have 2 choices, a sample line OR a complete line with stock however the cost to join our Fashion Academy is R 60 000.00 OR R 20 000.00 per month.
The option to have your line sold in Tweak ‘n Style online store is up to you – should you decide to sell your product with TNS, TNS will keep 20% of sales.
It is our hope that you will save money through our guidance; you will learn to market your brand, make connections with our suppliers and have our resources on tap.